smlcrafting

FAQS

Frequently Asked Questions

You can place your order directly through our website. For custom requests not listed, please submit a Custom Order Inquiry form or email us with details.

Turnaround time is typically 5–10 business days depending on the item and customization level. Rush orders may be available for an additional fee.

Yes! Rush orders are available based on availability. Please contact us before placing your order to confirm.

We specialize in: HTV (Heat Transfer Vinyl) Permanent vinyl Laser engraving (select items)

Mockups are provided upon request for custom designs. Please note that colors may vary slightly from screen to final product.

Yes! Please ensure you have permission or rights to use the design. High-resolution PNG, SVG, or PDF files are preferred.

Yes! Local pickup details will be provided once your order is ready. Do you ship nationwide? Yes, we ship within the U.S. Shipping rates are calculated at checkout.

Once shipped, we are not responsible for carrier delays. If your package is marked delivered but not received, please contact the carrier directly.

We accept all major credit/debit cards and secure online payments through paypal.

Yes. All custom orders must be paid in full before production begins.

Due to the custom nature of our products, all sales are final.

If we made a mistake, please contact us within 48 hours of receiving your order with photos, and we will make it right.

Wash inside out Cold water only No bleach Tumble dry low or air dry Do not iron directly on design Proper care ensures long-lasting wear.

Yes! Bulk pricing is available for events, businesses, birthdays, bridal parties, and corporate gifts. Please contact us for a quote.

Birthdays, graduations, bridal showers, baby showers, memorials, corporate events, holidays, and more.

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